At Heaven On Earth Resort, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
When you visit our site or make a booking, we may collect the following information:
Full Name
Contact Number
Email Address
Billing Information (for payment verification purposes)
Special requests or preferences
Any other information you voluntarily provide through forms or communications
We do not collect sensitive financial information directly (such as credit card numbers), as we currently only accept Bank Transfer.
We use your information to:
Process and manage your booking requests
Communicate important updates regarding your reservation
Respond to your inquiries or feedback
Send confirmations, receipts, or payment instructions
Improve our website, services, and customer experience
Comply with legal obligations if required
We respect your privacy. We do not sell, rent, or share your personal information with third parties, except:
When required by law or government authorities
When necessary to complete your booking or transaction
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, so we encourage users to take personal precautions.
Our website may use “cookies” to enhance user experience:
Cookies help us understand user behavior to improve our website.
You can choose to disable cookies through your browser settings if you prefer.
Our website may contain links to third-party sites (e.g., tourism sites, Google Maps). We are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies separately.
You have the right to:
Access the personal information we hold about you
Request corrections or updates to your data
Request the deletion of your information (where legally permitted)
Withdraw your consent at any time
To exercise any of these rights, please contact us at info@hoeresort.com.
We may update our Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the website after changes means you accept the updated policy.
©2025 Heaven On Earth – Created by TECHNEXIA
